Clinical Development Specialist – California
PlaceCalifornia - United States
Contract typeEmployment type: Full Time
Founded in 2017, Quantum Surgical is a rapidly growing innovative startup company headquartered in Montpellier, south of France. Our company aims to set new standards in cancer treatment by enabling more patients to benefit from targeted and less invasive therapy.
Quantum Surgical’s mission is to standardize minimally invasive cancer treatment through image-guided navigation, robotic-assistance, and ablation confirmation that will empower physicians and improve patient’s lives”.
To achieve this mission, Quantum Surgical has developed Epione®, the first all-in-one robotic-assisted tumor ablation technology that can PLAN>TARGET>DELIVER>CONFIRM ablation treatments. Epione® is a new category of interventional oncology robot that overcomes current challenges, expands physician capabilities, and helps standardize interventional oncology treatments. Epione® enables more accurate planning, positioning and confirmation of tumor ablations to reduce complications and expand successful adoption of a key therapy in the treatment of liver disease.
At Quantum Surgical, we are recruiting the brightest minds and most creative innovators that thrive in a startup environment. If you are someone looking to make a big impact, partner with outstanding talent, and take your career to the next level, we encourage you to apply!
To support our growth, we are recruiting a Clinical Development Specialist, based in California.
The Clinical Development Specialist will be responsible for creating and leading a strategy to drive the adoption and sustainable growth of our Epione® Interventional Oncology Robot.
You will be required to work with cross-functional teams such as, Sales, Clinical, R&D and Marketing to develop solutions for our sustained success.
We are looking for a highly motivated, collaborative team players that will thrive in a fast start-up environment.
Your mission will be the following:
Drive clinical adoption growth:
- Achieve monthly MBO (Management By Objectives) across key assigned metrics.
- Be at all cases in Limited Customer Release (LCR) Epione® account(s) to support (set-up, breakdown, clinical case support).
- Attends internal/external education meetings and reads appropriate professional journals to maintain and enhance skills and clinical competency.
- Provides availability for assignments providing clinical support and training for Quantum Surgical products.
- Clinically differentiate Quantum Surgical products vs competition along with clearly articulating value proposition (Clinical, Economic, Strategic).
- Drive adoption and sustainable growth by leading training delivering best-practice education and case support.
Support Sales Team:
- Assist in potential Market Development meetings, quarterly business reviews, and building programmatic training materials.
- Stays current on the latest clinical data relating to Interventional Oncology, competition, medical robotics, and Quantum Surgical products.
- Educates the Sales Team on all of the current clinical data and new developments regarding Quantum Surgical products, including how these developments can provide clinical benefits and patient safety.
- Collaborate with internal cross-functional teams (Marketing, Sales, Clinical, etc.).
- Define, develop, and implement successful planning for and execution of Skills Labs, Customer Site Visit programs, Webinars, Quantum Surgical Robotics team training, remote, digital, and other special events.
- Be the expert of Quantum Surgical Robotics products and deliver direct-to-customer intraprocedural technical support and advanced troubleshooting.
- Support Quantum Surgical team build and maintain successful customer relations by developing efficient procedures and strategies.
- Support commercial team in achieving YOY-FY sales revenue objectives
- Tradeshow, convention, lab support.
Service the product:
- Install and set up the device on site (electrical safety tests, network configuration and functional and performance tests).
- Carry out preventive maintenance (functional, safety and performance tests).
- Carry out level 1 and 2 repairs (replacement of external and internal components).
- Leads all in-service, training activities for new, existing, or potential accounts.
- Work with other departments, especially the Quality team to escalate customer complaints.
- Contribute to technical documentation according to the current standards.
- Educates and trains physicians, hospital personnel and office staff on technical matters relating to products and therapies. This is achieved by coordinating: one on one sessions, in-service education programs, seminars and/or outside symposiums.
- Support clinical customers by serving as a specialist to physician and hospital partners for all Quantum Surgical technology.
- Contribute to Quantum Surgical continuing education efforts by assisting in content development and creation (programmatic playbook build for IO Robotics in LCR).
- Responsible for clinical support including set-up breakdown of conventions, meetings, clinical engagements.
Time travel is estimated to 75%.
The above is not intended to be an all-inclusive list of responsibilities. Other activities may be assigned as required by manager.
- You have a Bachelor’s degree in clinical field or equivalent.
- You have 3 years of clinical experience in the installation and maintenance of a medical device within a medical environment and in the training of physicians.
- You have experience in the operating room and/or Interventional Radiology room.
- You have a good knowledge and understanding of medical imaging.
- You have effective communication skills, including ability to interact with medical staff, Sales, Marketing and Global Franchise Leaders.
- You have effective teaching skills with ability to translate complex instructions clearly
- You are able to work with precision, accuracy and high attention to detail
- You have effective verbal and written presentation skills
- You are able to analyze and recommend changes to training documents
- You are able to construct an effective training program
- RT, RN, PA, CCP, RA, ARNP or similar clinical credentialing preferred
- You are able to work in all departments of the hospital including Radiology and operating room environment
- You must maintain a valid driver’s licence.
- You are proficient with MS Office (Word, Excel, PowerPoint)
All new U.S. hires must be fully vaccinated (two weeks after receiving the final dose of a WHO-approved COVID-19 vaccine) and any other booster requirements or subject to medical exemption.
Working at Quantum Surgical means:
- Joining a talented, dynamic and multicultural team whilst being part of the technological and human adventure of a company in full evolution.
- Sharing our culture of innovation, team spirit and result-oriented
- Taking up technical challenges
- Benefiting from a competitive compensation
Quantum Surgical is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Quantum Surgical video: https://www.youtube.com/watch?v=mZmC3-KcrtM
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